Refund policy

Return & Exchange Policy

• We do not accept returns on any products.
• Exchanges are allowed within 7 days of product delivery.
• To request an exchange, please email us within 7 days at zorayajewelss@gmail.com with:
  • Order details
  • Clear pictures of the product
• Our team will review your request and confirm if the product is eligible for exchange.
• Exchanges are accepted for the following reasons:
  • The gemstone color does not match as expected.
  • The product does not fit correctly.
• No returns or exchange available on sale products.